Welcome everyone to the 2025 Welsh Housing Award's Good Practice Compendium - recognising the great work that housing professionals are providing across Wales.

INTRO

Matthew Dicks
National director at CIH Cyrmu

Welsh language

At CIH Cymru we know that the Welsh language is of massive importance to you as housing professionals and the communities in which you work across Wales. As your membership body, we want to ensure that we also play a leading role in promoting the Welsh language whilst supporting you to develop your skills, knowledge, and expertise. 

If you'd like to read this compendium in Welsh, we have a Welsh translation tool on our website. Navigate to the 'Language' link at the top of our website or contact us so we can arrange a PDF version.

The awards

We are pleased to share the winners of the Welsh Housing Awards 2025. Below is a list of the winners for each award category and a link through to read their entry and other shortlisted applications into the categories. 

With hundreds of entries into this year's awards there is lots of fantastic good practice to be explored in this good practice compendium.

Excellence in customer service
  • Winning project name: Customer Satisfaction at North Wales Housing – making a difference by providing homes in communities where people love to live
  • Winning organisation: North Wales Housing

Sponsored by Wales and West Housing

See all the entries

Excellence in health and wellbeing
  • Winning project name: Hedyn and Dragons in the community 
  • Winning organisation: Hedyn

See all the entries

Excellence in housing innovation
  • Winning project name: Own Home Cymru 0% deposit mortgage
  • Winning organisation: Wales & West Housing
  • Partner organisations: MT Polo Limited, Principality Building Society, Monmouthshire Building Society

See all the entries

Excellence in championing equality and diversity
  • Winning project name: Gwent BOOST
  • Winning organisation: The Wallich
  • Partner organisations: Tai Pawb, Welsh Refugee Council, Coproduction Network for Wales, Cyfannol Womens Aid, St Giles Trust, Caerphilly County Council, Aneurin Bevan Health Board

See all the entries

Working in partnership
  • Winning project name: LENS WHQS animation videos
  • Winning organisation: Hafod
  • Partner organisations: Hafod, Newydd, Bron Afon, Beacon, Cadwyn, Cynon Taf, Vale Homes, V2C, CCHA, and Trivallis

See all the entries

Sustainability in housing
  • Winning project name: Llwyn Aethnen – A Cardiff Living Project
  • Winning organisation: Wates Residential

Sponsored by Blake Morgan

See all the entries

Supporting communities
  • Winning project name: Tredegar Park Primary & Hedyn: A Collaborative Model for Community-Focused Education
  • Winning organisation: Hedyn
  • Partner organisation: Tredegar Park Primary

See all the entries

Developing high quality homes
  • Winning project name: Royal Victoria Court
  • Winning organisation: Lovell Partnerships
  • Partner organisations: Tirion Homes, Welsh Government & Hedyn

Sponsored by Hedyn

See all the entries

Community-focussed contractor
  • Winning project name: St Mellons Community Living Project - Cardiff Council and Lovell
  • Winning organisation: Lovell Partnerships Ltd

See all the entries

Positive placemaking
  • Winning project name: Maes Yr Hufenfa
  • Winning organisation: Wales & West Housing

See all the entries

Supporting independent living
  • Winning project name: Tŷ’r Orsaf: Building Independence, Belonging and Community
  • Winning organisation: Linc Cymru (Part of Pobl Group)

See all the entries

Campaign of the year
  • Winning project name: I'm in
  • Winning organisation: Valleys to Coast

See all the entries

Excellence in professionalism, learning and development
  • Winning project name: Seeds to Lead
  • Winning organisation: United Welsh
  • Partner organisation: Insight HRC

See all the entries

Excellence in preventing homelessness
  • Winning project name: Tŷ Gwenllian
  • Winning organisation: North wales Housing Association 

Sponsored by Monmouthshire Housing

See all the entries

Excellence in the private rented sector
  • Winning project name: Royal Victoria Court
  • Winning organisation: Tirion Homes

See all the entries

Housing team of the year
  • Winner: John James, Mark Woodhouse, James Evans, Leanne Thomas, Rhodri Beaumont, Jo Williams, Julie Norris, Jessica Stait, Alison Laird, Owain Jones, Jemma Jervis
  • Organisation: Barcud

See all the entries

Young achiever in housing
  • Winner: Rory Clapham
  • Organisation: Hafod

Sponsored by Tai Tarian

See all the entries

Upcoming events and webinars
Make sure you don't miss next year's awards and find out what other events we have coming up on our events page.
Events
Interested in sponsoring?
Want to know more about sponsoring one of our events or sponsoring next year's good practice compendium?
Sponsorship
Good practice compendium library
Want to read more of our award entries from years past? Head to our library of good practice compendiums.
Good practice